ABOUT US

Capital Linen Service has extensive experience and knowledge of the linen hire and laundry services industry and has delivered linen services across the Canberra region since 1978. The state-of-the-art laundry services more than 120 clients in Canberra and surrounds.

Certified to AS/NZS ISO 9001:2015, and compliant with AS/NZS 4146:2000, Capital Linen Service processes 6,500+ tonnes of linen each year, with over 100 staff. The laundry facility is mostly automated with the capacity to process up to 200 tonnes per week, while ensuring stringent quality and safety standards are met.

Capital Linen Service operates as a commercial business unit within the ACT Government's Transport Canberra and City Services Directorate.

We are committed to providing the highest standards of quality and reliability, as well as valuing all aspects of sustainability including a demonstrated commitment to environmental and community issues.

Our systems have been designed around the need for transparency and accountability regarding safety, timeliness and quality in every aspect of our service delivery, providing our customers with the assurance that they are receiving the best possible quality service, at the best possible price.

Capital Linen Service is trusted as the most reliable and responsive local provider of high quality, good value and innovative linen and laundry services looking after health, hospitality and community customers in the ACT region.

Some examples of feedback from 2017 customer survey include:

  • "Takes ownership and responsibility for the quality of their service delivery."
  • "Provides a consistent service."
  • "Quality linen.”
  • "Always help with any extra requests we have, prompt service, quality product."

OUR SERVICES AND PRODUCTS

SUSTAINABILITY AND OUR COMMUNITY

Capital Linen Service cares about the environment. We promote ecologically sustainable development primarily through its business interactions with suppliers and also in the manner in which we conduct our business.

In the past 12 months, Capital Linen Service has replaced and upgraded air compressors, water extraction press equipment and LED lighting to reduce water and electricity usage. More equipment upgrades are planned over the next 12 months; a key aspect of which is the reduction of our ecological footprint in line with the Carbon Neutral Government Framework.

Upholding the Transport Canberra and City Services values are evident in our day to day operations at Capital Linen Service.

These values include:

  • Collaboration
  • Respect
  • Innovation
  • Integrity
  • Excellence
  • Safety

Capital Linen Service proudly supports Ronald McDonald House Canberra. We provide all the linen used by the families supporting their loved ones.

Capital Linen Service is also a sponsor of the Australian Hotel Association (AHA) ACT. We support the causes and interests of hoteliers and the tourism industry through the AHA.

Australian Hotel Association LogoRonald McDonald House Charities Canberra Logo

CONTACT US


General Enquiries


Phone: (02) 6213 3262
Facsimile: (02) 6213 3282
Email: linen@act.gov.au

Address: 9 Sandford Street
Mitchell ACT 2911